Policies

Cancellation Policy/No Show

Each clients’ appointment is very important to us. We want to give your service the time and attention you deserve. As a result, we respectfully request at least 48 hours notice if you need to cancel or make changes to your appointment time. Failing to give 48-hour notice will result in a 50% charge for the scheduled service. A 24-hour notice or less and/or a no-show will be charged 100% of their service amount.

Bookings made within the 24 hour period must cancel within 4 hours of appointment time or will result in a 50% charge of their service amount.

Please contact your stylist, or give us a call to change or cancel your appointment.

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RE-DO Policy

For any clients unsatisfied with their service, you can book a re-do with the same stylist/colorist within 14 days of service.  Please ask your stylist about their individual policy.

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Late Policy

Please ask your stylist about their individual late policy.

 

Thank you for your cooperation and understanding. We look forward to seeing you in the salon again soon.

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